Single Point of Contact

Different people can see different things in the same picture – or hear different things in the same phone call. That’s why a great answering service provides a Single Point of Contact system for clients. After all, accuracy and efficiency are issues that can make or break a client’s business. When you hire an answering service, you want your phone calls, message delivery and other services handled competently, efficiently and accurately. Unlike most others, we give you a Client Care Team to handle and resolve any issues you may have, or simply to make sure you receive top-quality service at all times. Their mission, like ours, is to help you succeed. Our Client Care Team reduces errors by, in essence, matching heartbeats with your company. It’s not a casual affair. They work hard to learn all they need to know about the details and nuances of your business and how it ticks. This enables the team to handle your needs and concerns with the same care and professionalism as you would yourself. They make sure our services to you are channeled correctly, accurately, and for maximum efficiency and productivity. No problem is too small to receive their prompt and cheerful attention.

No matter what profession or business you’re in, Single Point of Contact ensures that you always have everything you need to enjoy Answering Service Care’s feature-rich, fully customized and affordable service. You can’t find better answering services anywhere.

Our Single Point of Contact system helps explain why for 36 years Answering Service Care has set the standard for quality, reliability and superior client services.The first area where a single point of contact benefits your project is the recruitment phase. This initial stage of your engagement is critical for establishing your marketing research goals and requirements. The in-depth analysis and implementation that takes place during the recruitment phase is integral to the overall success of your project. When your marketing research firm provides a dedicated contact, you can rest assured that this person is equipped with the knowledge and resources necessary to see your project through from start to finish. Whether you have a tough recruit or a routine project on your hands, having a single point of contact helps you gather the Together and our employees with a single point of contact for responding to and managing all their security needs ­from the mundane to emergencies any time, any place.

A single point of client contact is provided for all online data collection studies, capable of coordinating multiple services executed in Mumbai, regardless of the number of geographies involved in a study. This experienced Project Manager will remain with a project right from online data collection/CATI questionnaire approval through to the final data delivery, offering guidance and continuous reporting of study progress. The level of data collection project management can be tailored to the client’s expectations and study complexity.